Shipping policy
1. General information
Our goal is to provide a fast, reliable and efficient shipping service. This shipping policy applies to all orders placed through our website.
2. Shipping methods
We offer various shipping methods to meet the different needs of our customers. These include standard shipping, express shipping and international shipping.
3. Shipping costs
The shipping costs have been calculated based on the weight, size of the order and the destination. All shipping costs are always clearly indicated during the ordering process. From an order value of 80 euros, we always ship free of charge.
4. Delivery times
Delivery times vary depending on the shipping method and destination. We endeavor to ship all orders as quickly as possible, but unforeseen circumstances may cause delays. Generally we ship daily and aim to deliver within 5 to 7 working days.
5. International deliveries
International deliveries may be subject to additional fees, taxes and duties, which are the responsibility of the recipient. We are not responsible for delays that may occur due to customs clearance. Available countries are listed in the order process. For other countries please contact us.
6. Shipment tracking
Once your order has been dispatched, you will receive a tracking number which you can use to track the status of your delivery online.
7. Damaged or lost shipments
Please contact us immediately if your order arrives damaged or is lost. We will do our best to resolve the problem as quickly as possible.
8. Returns
For returns, please refer to our Returns Policy.
9. Changes to the shipping policy
We reserve the right to change this shipping policy at any time. Any changes will be posted on our website.
Contact Us
If you have any questions about our shipping policy, please contact us.